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Ask the Helpline


The Alzheimer's Association highly trained and knowledgeable 24/7 Helpline staff provides reliable information and support to all those who need assistance, with translation services available in 170 different languages. We serve people with memory loss, caregivers, health care professionals and the public. In the Ask the Helpline series, our staff answer some of our callers' more common questions, providing insight and next steps for those faced with the challenges of a dementia diagnosis.

Q — “What do I do next?”

Q— In recent months, I have noticed that my husband is more forgetful and has difficulty doing day-to-day tasks that used to come easily for him, like balancing the checkbook. How do I find out if he has Alzheimer's disease?

Q—How do I get Mom to accept help caring for Dad?

Q — My father has just been diagnosed, but we’ve been noticing some problems for a while. When does he need to stop driving? And how do we tell him?

To reach the Helpline with questions or concerns, call 800.272.3900 or fill out an E-Helpline Request for Assistance.


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Alzheimer's Association

Our vision is a world without Alzheimer's
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.